Friday, January 31, 2020
Project management approaches for dynamic environments Essay Example for Free
Project management approaches for dynamic environments Essay This paper sets out to investigate the nature of projectsà conducted in fast changing environments. Examples andà theory are used to illustrate the nature and challenges ofà this category. Suitable management approaches are identiï ¬ ed under the following headings: Planning, Experimentation, Lifecycle, Controls, Culture, Communication, and Leadership style. The dynamic project category.à The paper closes with recommendations for furtherà research. In this paper, control is taken to mean the mechanisms throughà which resources are managed to achieve objectives [1], and is diï ¬â¬erent to the PMBOK ââ¬Ëtechniqueââ¬â¢ [2] which is strictly focused on bringing activities in line with a plan [3]. The term dynamic is taken to mean characterised by constant change [4]. In the project management context dynamism is taken to be a dimension of a projectà that represents the extent to which a project is inï ¬âuenced by changes in the environment in which it is conducted. This paper argues that this is a non-binary dimension thatà applies in varying degrees to all projects, so strictly anyà given project is neither ââ¬Ëdynamicââ¬â¢ nor ââ¬Ënot dynamicââ¬â¢. All projects have some degree of dynamism, so the dimensionà is not dichotomic. Therefore, the ideas in this paper may be applied in varying degrees to any project as deemed appropriate. For the sake of simplicity though, for the remainder of this paper, a dynamic project is taken to be one that isà necessarily subject to higher than normal levels of changeà due to the environment in which it is conducted. The business environment is changing at an increasingà pace [5ââ¬â7]. Rothwell and Zegveld [8] went so far as to say we are in the midst of a technology explosion. They arguedà that 90% of our technical knowledge has been generated inà the last 55 years, and that technical knowledge will continue to increase exponentially. Perrino and Tipping [9] reportedà ââ¬Ëââ¬Ëthe pace of technology is accelerating, raising the stakes and risks forà managing innovation, and requiring earlyà warning and shorter response timeâ⬠. Change, in all formsà of technology and business processes, can be regarded asà increasingly pervasive and providing challenges even where high technology is not a core business, such as in miningà [10]. Consider how the Australian Submarine project wasà challenged by developments in the IT industry betweenà the 1980s design phase, and sea trials decades later [7].à This paper will now investigate dynamic projects from aà theoretical point of view. Gray and Larson [11] argued that Pich, Loch and De Meyer [12] describe a type of projectà that encounters unknown unknowns and how it is best suited to what they called a ââ¬Ëlearningââ¬â¢ strategy which involves scanning, problem solving and ï ¬âexibility. They argue thatà this is distinct from projects conducted in well understoodà environments which are suited to ââ¬Ëinstructionismââ¬â¢, and distinct fromà ââ¬Ëselectionismââ¬â¢ where the most fruitful initiative is chosen after a pool of trials. Turner and Cochran [13]à espouse the ââ¬Ëgoals and methods matrixââ¬â¢ that describes four diï ¬â¬erent types of project according to how well deï ¬ ned the methods and goals are. Projects can have poorly deï ¬ nedà goals (ââ¬Ëï ¬ reââ¬â¢) or poorly deï ¬ ned methods (ââ¬Ëwaterââ¬â¢), or both (ââ¬Ëairââ¬â¢).à Shenhar and Wideman [14] describe a type of project that involves high levels of uncertainty, using technologies together for the ï ¬ rst time. They call these ââ¬Ëhigh techââ¬â¢ [14]. They also describe a type of project that actually createsà new technologies, called ââ¬Ësuper high techââ¬â¢. Shenhar [15] describes how ââ¬Ëlow technologyââ¬â¢ projects are typically performed in construction, production and utilities, and high technology projects in the computer, aerospace and electronics industries. He oï ¬â¬ers building and bridge construction as examples of low technology projects. The key diï ¬â¬erence to Shenhar is the level of development workà involved, in that low technology projects have little, and high technology projects have considerable levels and usually require prototyping. Shenhar and Wideman [14] argue that another key diï ¬â¬erence is the number of designà cycles. In low technology projects they say there is typically only one cycle with a freeze before development, and with high technology there are at least two, typicallyà three cycles. Operationalà workà Cioï ¬Æ' [16] suggests that ââ¬Ëprojectsââ¬â¢ be placed on a spectrum of ââ¬Ënewnessââ¬â¢ from operational to project. The idea has been adapted in Fig. 1 to illustrate the sliding scaleà of unknowns that applies to projects. Unknowns in thisà sense refer to any aspect of the project, including the methods to achieve it, the objective, and the environment it has to operate in. The guide to the project management body of knowledge (PMBOK) [2] describesà ââ¬Ëprogressive elaborationââ¬â¢, where planning is developed in greater detail as the project progresses. Using progressive elaboration to ï ¬ ll knowledge gaps, it might be possible to move a project to the left inà Fig. 1, thereby achieving the objective in a more predictable fashion. However, rapid changes in the environment, including tools and methods, and attempts to innovate,à act to push the project to the right, increasing unknowns.à The two forces of exploration and change act against eachà other continuously throughout the project. The challenge is to conduct exploration at a greater rate than the emergenceà of environmental change. It is also important to ensure that the amount of change created by the exploration andà implementation is not counterproductive overall. An example of Project A in Fig. 1 might be a production line where there only variable is the colour required. The intention here is to review literature to provide aà broad overview of approaches that might be used to betterà deal with dynamic environments. Approaches were broken down as follows:
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